General

This privacy statement (together with our Terms of Use and any additional data privacy notices on our websites or in targeted e-mails) explains how THE BIO- HACK LAB, LLC collects and uses the personal data of our website visitors and client and business contacts. Any changes we may make to our privacy statement in the future will be posted on this page. THE BIO-HACK LAB, LLC is interested in maintaining your privacy while creating valuable, robust websites, applications and platform, giving you the best user experience possible, and in some cases developing a personal relationship with you to provide you with customized services, products, and information. If you have any questions now or during your visit, please contact us using our Contact Us form.

Personal data we collect.
 

You provide most such information when you search, buy, post, participate in a contest or questionnaire, subscribe to our newsletter or communicate with our customer service. For example, you provide information when you search for a product; place a request or purchase a product through “www.thebiohacklab.com”; provide information in your Account; communicate with us by phone, e-mail, or otherwise; complete a questionnaire, and provide reviews. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number;

people (with addresses and phone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photographs; and financial information.
 

User Information. If you register and open an account with us, we will collect the information you provide in your application, including your name, email address, phone number, birth date, profile photo, physical address, government identification number (such as social security number), or user’s license information. We collect the payment information you provide us, including your bank routing numbers, and tax information. We may need additional information from you at some point after you become a User, including information to confirm your identity (like a photo).
 

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your phone or computer to the Internet; login; e- mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also

collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
 

Users: Information We May Automatically Collect When You Use Our Services

We may automatically collect, along with our service providers, information about You, Your devices, and Your activity when using our Services:
 

• Device information: i.e., device identifiers and settings such as Your computer or mobile device model, IP address, other unique device identifiers, operating system version, browser type, language, and settings, etc.;
• Usage information: i.e., the time, date, and duration of Your use of our Services, Your interaction with content offered through the Services, site engagement, search terms used, our referring website, browsing and search history, site and advertisement interactions, and software crash reports. We also collect information stored using cookies, mobile ad identifiers, and similar technologies set on Your device. Our Servers may automatically keep an activity log of Your use of the Services. We may collect such usage information at the individual or aggregate level; and

• Location information: We collect and store Your device’s source IP address, which may disclose the general location of Your device at the time you access our Services and precise location derived from GPS-enabled services. Advertisements and certain content may be directed to You based on this data.

• If you connect using our mobile application:

• Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If

you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

• Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
• Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Use of Your Information

Having accurate information about You permits us to provide You with a smooth, efficient, and customized experience. Specifically, we may use Your information to:

• Identify and Authenticate: We may use Your information to verify You when You create, access, or manage Your account;

• Provide our Services: We may use Your information to provide our Services, process and fulfill orders, provide customer support, manage Your account, and to otherwise comply with our contractual obligations to You. We (and/or our service providers) may use Your financial information to process purchases made by You;

• Communicate with You: We may use Your information when we communicate with You (e.g., when we respond to a customer support request or other inquiry; notify You of any updates regarding our Services; deliver targeted ads and content; newsletters; etc.);

• Improve our Services: We may use Your Information to understand how our Services are being used and how we can improve them;

• Customize Your experience: We may use Your Information to personalize our Services to You. This may include remembering Your preferences for language or volume or displaying videos that You might enjoy, based upon Your viewing choices;

• Market and Advertise: We may use Your information to show You ads on third-party sites and to send You offers. We may also use Your Information in delivering third-party advertisements to You. This may include "targeted ads" based upon Your activities;

• Exercise our rights: Where reasonably necessary, we may use Your data to exercise our legal rights and prevent abuse of our Services. For example, we may use Your data to detect and prevent fraud, spam, or content that violates our Terms of Use;

• Debugging: We may use Your information to identify and repair errors that impair existing intended functionality;

• To Aggregate Data or Create Anonymous Data: We may create aggregated, de-identified or other anonymous data records from Your Personal Information and other individuals whose Personal Information we collect. We make Personal Information into anonymous data by excluding information (such as Your name) that makes the data personally identifiable to You. We may use this anonymous data and share it with third parties for

our lawful business purposes, including to analyze and improve the Services

and promote our business;

• Comply with the Law: We may use Your data where we are legally required to do so. For example, we may need to gather Your data to respond to a subpoena or court order; and

• Protect Your Information: We may use Your information to provide technical support to You, where required, and to ensure the security of our Services is appropriate. We may anonymize, backup, and delete certain information. We may also use Your information to prevent fraudulent transactions, monitor against theft, and protect against criminal activity

  We may use algorithms and other automated means to implement any of the above.
  Whenever we process Your information for one of these purposes, we have determined that one or more of the following lawful bases apply:

• Performance of a contract;

• Legitimate commercial interest;

• Compliance with a legal obligation; or

• Your Consent.

  Will we share your personal data with outside parties?

  We will not sell personal data to third parties. We generally only share personal data with our contracted service providers and advisors. However, there will be other times when we need to share or disclose personal data you provide for a specific purpose, for example:

• We may need to disclose your personal data to third parties in the event that we sell or liquidate any part of our business or assets; This may involve the transfer of some or all of your Information if we, or one of our business units, undergoes a business transition, like a merger, acquisition by another company, or sale of all or part of our assets, or if a substantial portion of our or of a business unit's assets is sold or merged in this way.

• We will disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms of Use; or to protect the rights, property, or safety of THE BIO-HACK LAB, LLC, our clients, or others.

• To service providers or Partners that we have engaged to perform business-related functions on our behalf.

  Sale or Bankruptcy
  Information that we collect from our users, including Personal Information, is a business asset. Therefore, if we are acquired by a third party as a result of a transaction such as a merger, acquisition, or asset sale or our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including Your Personal Information, may be disclosed or transferred to a third-party acquirer in connection with the transaction. In the event of such a transaction, we will give You notice of the transaction and the opportunity for a period of thirty (30) days to refuse disclosure or transfer of Your Personal Information to the third-party acquirer in connection with the transaction. If You do not refuse to the disclosure or transfer of Your Personal Information to the third-party acquirer, then the third-party acquirer will receive Your Personal Information and assume the rights and obligations regarding Your Personal Information as provided in this Privacy Policy.

Personal Data

We do not generally seek to collect sensitive personal data through this site. In the limited cases where we do seek to collect such data, we will do this in accordance with local data privacy law requirements. If you choose to provide us with unsolicited sensitive personal data, you consent to our using the data, subject to applicable law as described in this privacy policy. The term “sensitive personal data” refers to the various categories of personal data identified by privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent.

This Service is governed by and operated in accordance with US law. If you are located outside of the US, you use this Service at your own risk. THE BIO-HACK LAB, LLC is a company that operates on the World Wide Web so it may be necessary to transfer your Information internationally. In particular, your Information will be transferred to and processed in the United States where our databases operate. By using this Service, you (a) acknowledge that the data protection and other laws of other countries, such as the United States, may provide a less comprehensive or protective standard of protection than those in your country, and consent to your Information being collected, processed and transferred as set forth in this Privacy Policy and US law.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times,

and the pages you have viewed directly before and after accessing the Site. [If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.]

Facebook/Instagram Permissions

The Site [and our mobile application] may by default access your Facebook/Instagram basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data From Social Networks

User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. [If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.]

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

If you connect using our mobile application:

Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Security Measures

We take appropriate steps to maintain the security of personal data collected via THE BIO-HACK LAB, LLC’ websites. You should understand that the open nature of the Internet is such that information and personal data may flow over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data is intended.
 

When you sign into your account on our website or app, we may give you the option to stay signed into your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization.

Your rights
 

You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and require it to be corrected if it is inaccurate. You can do this by using our Contact Us form. You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our customer relationship management (CRM) databases at any time by using our Contact Us form.

If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Notice you may not have access to our services, and we might not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Notice and our User Agreement.
 

COOKIES AND OTHER TRACKING TECHNOLOGIES

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that the advertisements and other content you see online are more relevant to you and your interests. They can be set by the website that you are visiting (known as first party cookies) or by another entity such as an advertising network (known as third party cookies). Session cookies are temporary and once you close the browser window they are deleted from your device. Persistent cookies remain on your device for a longer period and are used by the website to recognize your device when you return.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of www.thebiohacklab.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any www.thebiohacklab.com's products and services that require you to Sign in.

Internet-Based Advertising
 

Additionally, we may use third-party software to serve ads on the Site [and our mobile application], implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt- Out Tool.

Website Analytics
 

We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Site [and our mobile application] through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site [and our mobile application] , determine the popularity of certain content

and better understand online activity. By accessing the Site [,our mobile application,], you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
 

Special Offers and Updates

We will occasionally send information regarding our products, including without limitation educational offers and our newsletter, to our customers and/or prospective customers. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and

will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

We typically use your name and email address to send these communications to you. Out of respect for your privacy, if you’d prefer not to hear from us, you can choose not to receive these types of communications. We often send our customers announcements for new or augmented Services. For instance, as we add software enhancements to our Services, we may send you an email notification. Many of these emails or other communications are necessary for the continued optimal functionality of our Services. Please see the section entitled "Choice and Opt-out" within your account.
 

As We continue to develop our business, We might sell or buy assets, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets and accordingly, user information, including Personal Data collected from You through Your use of the Service, could be included in the transferred assets. If The Biohack Lab or any subsidiary thereof is acquired by, or merged with, any other entity, We reserve the right to assign or transfer any information that We have collected. Further, if we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, it is probable that user information, including Personal Data collected from you through your use of the Service, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Service. or any bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or for any application of laws or equitable principles affecting creditors' rights, Your information might be transferred or disclosed to third parties.
 

Contests and Sweepstakes

When You enter a contest, challenge or sweepstakes with The Biohack Lab, we will use the information You submit to determine a winner, to provide the winner(s) with their prizes (including via mail by sharing Personal Data with the postal or delivery service), and for auditing and legal purposes. We need such consent because Your purpose in and reason for submitting Your information is for and in connection with Your contest entry.
 

ACCOUNT TERMINATION AND DELETION

If for any reason You terminate Your user account with us, we will destroy active records containing Your Personal Data as soon as reasonably possible. “Reasonably” here means no more than thirty business days from the termination of the account; however, we may have to retain some information for a longer period as legal records or for auditing purposes, as we need to retain data where we have a valid justification to hold on to it, such as to resolve disputes, keep track of product sales or comply with our legal obligations, or to so we know not to use it again pursuant to a User’s request.

If You are a resident or citizen of a country where the GDPR applies, and ask us to delete Your account, we will remove Your Personal Data from our Service, and then from our records in accordance with our data deletion cycle, except that we may retain Personal Data where we have a valid justification to hold on to it, such as to resolve disputes, keep track of product sales or comply with our legal obligations, or to so we know not to use it again pursuant to a User’s request.

If we terminate Your access to the Service, we may retain enough information to prevent You from signing up for the Service in the future.
 

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
 

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

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EUROPEAN UNION GENERAL DATA PROTECTION REGULATION

We exclusively market and sell our Services to United States-based organizations and individuals. Even though we do not intentionally collect information about residents of the European Union ("EU"), some EU residents' data may be inadvertently collected through marketing channels or by virtue of our customers’ legitimate use of our Services. Collection and storage of any EU resident's data by us is minimal and incidental. No such data is used for marketing or any other purpose.

Further, we do not intentionally collect information on individuals under 18 years of age, regardless of their residency. Incidental exposure to this information may be possible if, for example, our customers upload this information to one of our Services or it is inadvertently captured by our marketing organization.

​

Notwithstanding the foregoing, if you are an EU resident and would like to request that your data be securely removed from our systems, however collected, please send an email with proof of EU residency to ___________. We will remove all relevant data, so long as that removal is technically feasible, does not impact the legitimate accounting or business practices of our customers, and does not violate other regulatory or legal standards with which we must comply. We will also cooperate with our customers in good faith to address any requests they receive or that may impact them directly.

Notification of claims of infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please notify THE BIO-HACK LAB, LLC agent for notice of claims of copyright or other intellectual property infringement ("Agent"), at:

THE BIO-HACK LAB, LLC 1785 SE 17TH STREET
FT. LAUDERDALE, Fl 33316

or:

Copyright Agent

Augusto Perera, Esq. Telf. 305-489-1901 ap@tmmiami.com tmmiami.com

121 Alhambra Plaza, Suite 1500,
Coral Gables, FL 33134

Please provide our Agent with the following Notice:

a) Identify the material on the www.thebiohacklab.com site or app that you claim is infringing, with enough detail so that we may locate it on the website;
b) A statement by you that you have a good faith belief that the disputed use is

not authorized by the copyright owner, its agent, or the law;
c) A statement by you declaring under penalty of perjury that (1) the above information in your Notice is accurate, and (2) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner;
d) Your address, telephone number, and email address; and
e) Your physical or electronic signature.

www.thebiohacklab.com will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA).
 

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
 

If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site [or our mobile application]. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.

 

California Consumer Privacy Act
 

How We Collect, Use, and Share Your Personal Information. We collect the following statutory categories (as defined by CCPA) of Personal Information: