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Terms & Conditions

THE BIO-HACK LAB, LLC. owns and operates “www.thebiohacklab.com”.
This document governs your relationship with “www.thebiohacklab.com”.
Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using this website, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to
take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

BY USING OR OTHERWISE ACCESSING THE WEB SITE, CREATING,
REGISTERING OR ACCESSING AN ACCOUNT, POSTING OR DOWNLOADING
CONTENT OR ANY OTHER INFORMATION TO OR FROM THE WEB SITE,
PURCHASING ANY PRODUCTS OR SERVICES VIA THE WEB SITE OR
MANIFESTING YOUR ASSENT TO THESE TERMS OF SERVICE IN ANY OTHER
MANNER, YOU HEREBY UNEQUIVOCALLY AND EXPRESSLY AGREE TO, AND
SHALL BE SUBJECT TO, THESE TERMS OF SERVICE. IF YOU DO NOT
UNEQUIVOCALLY AGREE TO THESE TERMS OF SERVICE, YOU MAY NOT
USE OR OTHERWISE ACCESS THE WEB SITE, CREATE, REGISTER OR
ACCESS AN ACCOUNT, POST OR DOWNLOAD CONTENT OR ANY OTHER

INFORMATION TO OR FROM THE WEB SITE OR PURCHASE ANY PRODUCTS
OR SERVICES VIA THE WEB SITE. YOU AGREE THAT YOUR ELECTRONIC
SIGNATURE IN THESE METHODS IS THE LEGAL EQUIVALENT OF YOUR
MANUAL SIGNATURE ON THIS AGREEMENT. YOU FURTHER AGREE THAT
YOUR USE OF A KEYPAD, MOUSE OR OTHER DEVICE TO SELECT AN ITEM,
BUTTON, ICON OR SIMILAR ACT OR ACTION, OR ANY OTHER ACT OR
ACTION IN SUBMITTING MATERIALS TO THE BIO-HACK LAB, LLCOR
ACCESSING THE BIO-HACK LAB, LLCCONTENT CONSTITUTES YOUR
ELECTRONIC SIGNATURE, ACCEPTANCE AND AGREEMENT. YOU ALSO
AGREE THAT NO CERTIFICATION AUTHORITY OR OTHER THIRD-PARTY
VERIFICATION IS NECESSARY TO VALIDATE YOUR ELECTRONIC SIGNATURE,
AND THE LACK OF SUCH CERTIFICATION OR THIRD-PARTY VERIFICATION
WILL NOT IN ANY WAY AFFECT THE ENFORCEABILITY OF YOUR
ELECTRONIC SIGNATURE OR ANY RESULTING AGREEMENT BETWEEN YOU
AND THE BIO-HACK LAB, LLC

This Website may contain links to other websites (the "Linked Sites"),
which are not operated by “www.thebiohacklab.com”.
“www.thebiohacklab.com” has no control over the Linked Sites and
accepts no responsibility for them or for any loss or damage that may
arise from your use of them. Your use of the Linked Sites will be subject
to the terms of use and service contained within each such site.
Prohibitions

You must not misuse this Website. You will not: commit or encourage a
criminal offense; transmit or distribute a virus, trojan, worm, logic bomb

or any other material which is malicious, technologically harmful, in breach
of confidence or in any way offensive or obscene; hack into any aspect of
the Service; corrupt data; cause annoyance to other users; infringe upon
the rights of any other person's proprietary rights; send any unsolicited
advertising or promotional material, commonly referred to as "spam"; or
attempt to affect the performance or functionality of any computer
facilities of or accessed through this Website. Breaching this provision
would constitute a criminal offense and THE BIO-HACK LAB, LLC. will
report any such breach to the relevant law enforcement authorities and
disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed
denial-of-service attack, viruses or other technologically harmful material
that may infect your computer equipment, computer programs, data or
other proprietary material due to your use of this Website or to your
downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content

The intellectual property rights in all software and content (including
photographic images) made available to you on or through this Website
remains the property of THE BIO-HACK LAB, LLC. or its licensors and are
protected by copyright laws and treaties around the world. All such rights
are reserved by THE BIO-HACK LAB, LLC. and its licensors. You may print
and display the content supplied solely for your own personal use. You are
not permitted to publish, store, download, manipulate, distribute or
otherwise reproduce, in any format, any of the content or copies of the

content supplied to you or which appears on this Website nor may you
use any such content in connection with any business or commercial
enterprise.


Copyright and Copyright Notices


THE BIO-HACK LAB, LLC. respects the intellectual property of others, and
we ask our users to do the same. If you believe that your work has been
copied in a way that constitutes copyright infringement, please provide
THE BIO-HACK LAB, LLC's Copyright Agent the following information: an
electronic or physical signature of the owner or person authorized to act
on behalf of the owner of the copyright interest; a description of the
copyrighted work that you claim has been infringed; a description of
where the material that you claim is infringing is located on the Web Site
sufficient to allow us to locate the allegedly infringing material; your
address, telephone number, and email address; a statement by you that
you have a good faith belief that the disputed use is not authorized by
the copyright owner, its agent, or the law; and a statement by you, made
under penalty of perjury, that the above information in your notice is
accurate and that you are the copyright owner or authorized to act on
the copyright owner's behalf.


Please contact THE BIO-HACK LAB, LLC's Copyright Agent for Notice of
Claims of copyright infringement at:
Augusto Perera, Esq.
Telf. 305-489-1901
ap@tmmiami.com

tmmiami.com
121 Alhambra Plaza,
Suite 1500,
Coral Gables, FL 33134


Copyright owners and agents acknowledge that failure to comply with all
of the requirements of the foregoing may result in an invalidity of the
Digital Millennium Copyright Act notice. Counter-Notice. If you believe
that the User Content that was removed (or to which access was
disabled) is not infringing, or that you have authorization from the
copyright owner, the copyright owner's agent, or pursuant to the law, to
post and use the User Content, you may send a counter-notice containing
the following information to the Copyright Agent: your physical or
electronic signature; identification of the User Content that has been
removed or to which access has been disabled and the location at which
the User Content appeared before it was removed or disabled; a
statement that you have a good faith belief that the User Content was
removed or disabled as a result of mistake or a misidentification of the
User Content; and your name, address, telephone number, and e-mail
address, a statement that you consent to the jurisdiction of the federal
court in Miami-Dade County, Florida, and a statement that you will accept
service of process from the person who provided notification of the
alleged infringement.


If a counter-notice is received by the Copyright Agent, THE BIO-HACK
LAB, LLC. may send a copy of the counter-notice to the original
complaining party informing that person that it may replace the removed

User Content or cease disabling it in 10 business days. Unless the
copyright owner files an action seeking a court order against the person
providing such User Content, the removed User Content may be replaced,
or access to it restored, in 10 to 14 business days or more after receipt
of the counter-notice, at THE BIO-HACK LAB, LLC's sole discretion.


Your Account
You may need an account to purchase our products or services available
on www.thebiohacklab.com, and you may be required to be logged in to
the account and have a valid payment method associated with it to make
such purchase. You are responsible for maintaining the confidentiality of
your account and password and for restricting access to your account,
and you agree to accept responsibility for all activities that occur under
your account or password. THE BIO-HACK LAB, LLC. does not sell
products for children, but it sells them to adults, who can purchase with a
credit card or other permitted payment method. If you are under 18, you
can buy our products only with involvement of a parent or guardian. THE
BIO-HACK LAB, LLC. reserves the right to refuse service, terminate
accounts, terminate your rights to use www.thebiohacklab.com, remove
or edit content, or cancel orders in its sole discretion. We may terminate
your access or suspend your right to access to all or part of the Site,
without notice, for any conduct that we, in our sole discretion, believe is
in violation of any applicable law, is in breach of these Terms or is harmful
to the interests of other users, Associates, or us. In addition, we reserve
the right to refuse an order from any customer in our sole discretion.

Terms of Sale


By placing an order, you are offering to purchase a product or a service
subject to the following terms and conditions. All orders are subject to
availability and confirmation of the order price.
Shipping times may vary according to availability and subject to any
delays resulting from postal delays or force majeure for which we will not
be responsible.


The term shipping or ship includes the commencement of shipping items
in an order for multiple purchases or where the item purchased consists
of components that must be shipped separately. For example, your order
may consist of (1) several different items, (2) a quantity of the same
item, or, (3) a single item with several component parts the size of which
might require them to be shipped in separate packages. In all such orders,
we endeavor to ship out individual packages together so that they arrive
at the same time; however, when that is not possible, we commence
shipping by shipping individual packages in the order the soonest they are
available, and conditions permit. In these instances, our notification to
you that your order has “shipped,” marks the time when shipping has
commenced; it does not mean that all items in the order have shipped at
that time. All packages sent have a separate tracking number and may be
followed on the Order Status page. You agree that credit cards and debit
cards are to be charged on the date of inventory reservation for the
order, not the date of shipping.

​

All items purchased through the Site are made pursuant to a shipment
contract. This means that the risk of loss and title for such items pass to
you upon tender of the item to the carrier.


In order to contract with “www.thebiohacklab.com” you must be over 18
years of age and possess a valid credit or debit card issued by a bank
acceptable to us. “www.thebiohacklab.com” retains the right to refuse
any request made by you. If your order is accepted, we will inform you by
email and we will confirm the identity of the party, which you have
contracted with. This will usually be “www.thebiohacklab.com”. When
placing an order, you undertake that all details you provide to us are true
and accurate, that you are an authorized user of the credit or debit card
used to place your order and that there are sufficient funds to cover the
cost of the goods. The cost of foreign products and services may
fluctuate. All prices advertised are subject to such changes.


This Site is not intended for or directed to persons who are minors
(typically persons under the age of 18, depending on where you live).
Because we cannot prohibit minors from accessing the Site, we must rely
on parents, guardians and those responsible for supervising minors to
decide which materials are appropriate for minors to view and/or
purchase. By registering with this Site, purchasing products or services
from us or providing us with any information, you represent to us that
you are legally permitted to enter into a binding contract (18 years of
age or older in most jurisdictions) or, if you are under the legal age of
consent, you have the express permission from your parent or guardian

and that any information you provide to us is not inaccurate, deceptive or
misleading.


We require that all purchases be made either (i) by individuals who are
not minors and who can legally enter into binding contracts (typically
persons 18 years of age or older, depending on where you live), or (ii) by
minors with the permission of a parent or guardian to purchase items on
the Site.


When you place an order, you will receive an acknowledgement e-mail
confirming receipt of your order: this email will only be an
acknowledgement and will not constitute acceptance of your order. A
contract between us will not be formed until we send you confirmation by
e-mail that the goods or services that you ordered have been dispatched
to you or booked. Only those goods or services listed in the confirmation
e-mail sent at the time of dispatch or booking will be included in the
contract formed.


While we try and ensure that all details, description and prices that
appear on this Website are accurate, errors may occur. If we discover an
error in the price of any goods or services that you have ordered, we will
inform you of this as soon as possible and give you the option of
reconfirming your order at the correct price or cancelling it. If we are
unable to contact you, we will treat the order as cancelled. If you cancel
and you have already paid for the goods or services, you will receive a full
refund. Delivery costs, where applicable, will be charged in addition; such

additional charges are clearly displayed where applicable and included in
the 'Total Cost'.


Upon receiving your order, we carry out a standard authorization check
on your payment card to ensure there are sufficient funds to fulfill the
transaction. Your card will be debited upon authorization being received.
The monies received upon the debiting of your card shall be treated as a
deposit against the value of the goods or services you wish to purchase.
Once the goods have been dispatched, the services booked, and you have
been sent a confirmation email the monies paid as a deposit shall be used
as consideration for the value of goods or services you have purchased as
listed in the confirmation email.


The Company’s Software and Services may be subject to limitations,
delays, and other problems inherent in the use of the Internet and
electronic communications. Except as set forth in The Biohack Lab’s
privacy policy or as otherwise required by applicable law, The Biohack Lab
is not responsible for any delays, analysis failures, or other economic
damage resulting from such problems. You acknowledge that access to
the Service may subject you to third party fees (such as Internet service
provider or mobile data fees, or airtime charges). You are responsible for
applicable fees, including those fees associated with the display or
analysis of advertisements, if applicable. In addition, you must provide and
are responsible for all equipment necessary to access The Biohack Lab in
any medium or via any service.

​

You are responsible for reading the full description of the products and
services you wish to buy before making a purchase.


Appointments
Our service appointments are personal one-time use service
appointments. We do not offer memberships or recurring subscriptions.
No membership is required to use our services.
We will always do our best to accommodate your requests, but we highly
recommend you make a reservation in advance (up to two weeks) for any
of our services. You must be 18 years or older to make an appointment
for any service.


Arrivals and Check-In
Please plan to arrive at least 15 minutes prior to your first scheduled
appointment. Late arrivals will result in a shortened appointment, so the
next guest will not be delayed.


Please Check-in at the front desk. If it is your first visit or we have not
seen you in a while, you will need to fill out our standard waiver and
liability forms for our records. If you have any questions or inquiries,
please ask us. We are happy to help.


HEALTH AND SAFETY

All members are required to complete the mandatory disclaimers, before
using our services. The customer warrants and represents that he/she is
in the good physical condition and that there is no medical or other
reason that would prevent him/her from engaging in treatment offered by
The Biohack Lab. It is the customer’s responsibility to monitor his/her
own physical condition and to update The Biohack Lab in writing with any
information that might affect their ability to continue with any
treatments at The Biohack Lab locations.


Customers are required to inform The Biohack Lab staff of any concerns
experienced during the provision of any of our services. The Biohack Lab
staff is authorized to stop any customer from using any of our services if
in their opinion he/she suffers from any unusual or concerning symptoms
or is not complying to safety rules. Members must abide by the guidance
of the The Biohack Lab staff and comply with all points clearly explained
during the briefing session.


Gratuities
Gratuities (or tips) are not included in our prices but are highly
appreciated by our staff. The standard gratuity is 15% – 25% of the cost
of service provided.


PAYMENT SERVICE AUTHORIZATION

When you make a purchase, You will be asked to provide us with a credit
card number from a card issuer, or other payment information that we
accept, to pay for any fees related to the purchase or booking. We may
seek pre-authorization of Your credit card or other payment information
prior to a purchase to verify that the credit card or payment information
is valid and/or has the necessary funds or credit available to cover Your
purchase, order, fee or subscription. These pre-authorizations will reduce
Your available balance by the authorization amount until it is released or
reconciled with the actual charge. Please contact Your card issuer if You
have additional questions regarding when an authorization amount will be
removed from Your statement.


If at any point The Biohack Lab collects credit card billing information
from You, said data will be transferred using techniques considered
commonplace and “industry standard” by our processing partner(s) and
any data that we use, store, process or retain will be handled pursuant to
our Privacy Policy and that of your credit card issuer. Credit card
information will be treated as ephemeral data by The Biohack Lab and will
solely be processed and, if applicable, stored by our partner(s) in use at
the time of the transaction. Credit card information will be stored at time
of a transaction or at any given time if a user makes the decision to
associate a payment method with their account.


Your card issuer agreement governs Your use of Your credit or debit card,
and You must refer to that agreement and not this Terms of Use to
determine Your rights and liabilities as a cardholder. YOU, AND NOT THE
BIOHACK LAB, ARE RESPONSIBLE FOR ANY UNAUTHORIZED AMOUNTS

BILLED TO YOUR CREDIT CARD OR DEDUCTED VIA YOUR DEBIT CARD BY A
THIRD PARTY. You agree to pay all fees and charges incurred in
connection with Your purchases and services (including any applicable
taxes) at the rates/prices/fees in effect when the charges were incurred.
If We do not receive payment from Your credit card issuer or its agent,
You agree to pay all amounts due upon request or demand by The
Biohack Lab or its agents.


The Biohack Lab shall have the right to refuse or cancel any orders placed
for products, subscriptions and/or Services that are listed at an incorrect
price, or incorporate an incorrect coupon, rebate or refund, or containing
any other incorrect information or typographical errors or made for
purposes of or in connection with fraud. The Biohack Lab shall have the
right to refuse or cancel any such orders whether or not the order has
been confirmed and Your credit card charged. If Your credit card has
already been charged for the purchase and Your order is canceled, The
Biohack Lab agree to promptly issue a credit to Your credit card account
in the amount of the charge.


Cancellation Policy
We do request that you cancel at least 12 hours before a scheduled
appointment. If you must cancel your appointment, cancellations made
12 hours in advance will carry no fee, and your will be applied towards
your next scheduled appointment.

The time needed for the service(s) that you schedule is reserved
exclusively for you. Customers with 2 or more cancellation policy
violations will be required to pay for their service(s) in full prior to the
scheduled appointment.


Please be advised, any late arrival of 15 minutes or more results in
automatic cancellation and forfeit of scheduled service.


RETURNS
You have 15 calendar days to return an item from the date you received
it. To be eligible for a return, your item must be unused and in the same
condition that you received it. Your item must be in the original
packaging. Your item needs to have the receipt or proof of purchase.
Items that are opened or damaged or do not have a receipt will be denied
an exchange.


To initiate a return, go to your user profile that was created on our
website and send us and email and attach a copy of the purchase order.
Select the products you want to return or change from your order. Print
your prepaid shipping label that you will receive by email. Send us all
items using the label provided.


Items must be returned unworn, unwashed, undamaged and with their
original labels and packaging.

​

Footwear and accessories must be returned in the brand's original
protective box and bag.


When you try on footwear, please be careful not to mark the soles or
damage their box.


If the item has a Far fetch security tag or brand tag, it should be left in
its original place.


Beauty and cosmetic products must be returned unused, unopened, with
their security seals and in their original packaging.
Stockings, socks and lingerie must be returned with their hygiene labels
intact, in their unopened packages and in perfect condition.
Lingerie and swimwear can only be tried over your clothes. We will not
accept returns for items that have been used or stained.
Due to the nature of these items, we do not accept returns of masks
unless they are damaged or defective at the time of delivery.
The masks must be returned in their original packaging, unused, unopened
and undamaged.


Dietary and Nutritional supplements must be returned in the same
condition in which it was received, including the brand package and the
documents provided with it.

​

These remedies are your exclusive remedies. All other remedies are
hereby excluded. All warranties, express or implied, including the implied
warranties of merchantability and fitness for a particular purpose are
expressly excluded. The exclusions herein are subject to and may be
limited by applicable law and you may have additional rights that vary
from state to state

​

​

​

​

Personalized Items

Due to the nature of custom orders, and the fact that these items are created especially for you, we do not accept returns of these types of products, unless they were received damaged.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. In most cases, your refund will automatically go back to the original form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Only regular-priced items may be refunded. Unfortunately, custom-made items, one-of-a-kind items, sale items, items with coupons, and items with discount codes cannot be refunded. All sale custom-made items, one-of-a-kind items, sale items, items with coupons, and items with discount codes are final sale.

Once your item has been received, we will refund you based on the payment method you used. Payment processes can take 14 business days. Returned items will be refunded, excluding the original shipping cost. We will keep you informed throughout the process. Likewise, you can track the return of your package through our courier service, using the tracking number on your return sheet, or you can check the status in "My account" under "Orders and returns."

​

User Representations

You hereby represent and warrant to THE BIO-HACK LAB, LLC. that:
(a) you:

  • (i) have reached the age of majority in the jurisdiction where you reside (generally 18, 19, or 21 years of age depending on the jurisdiction),

  • (ii) are an emancipated minor under the laws of your jurisdiction of domicile and/or residence, or

  • (iii) otherwise have the power and authority to enter into and perform your obligations under this Agreement;
    (b) you are an authorized signatory of the credit or debit card or other method of payment that you provide to THE BIO-HACK LAB, LLC. or its third-party payment processor to pay the purchase price and any applicable fees or taxes related to your orders;
    (c) you will comply with the terms and conditions of these Terms of Service and any other agreement to which you are subject that is related to your use of the Web Site or any part thereof or any orders you place via the Web Site;
    (d) you have provided and will maintain truthful, accurate, and complete information to THE BIO-HACK LAB, LLC., including, without limitation, your legal name, address, email address, and any other registration information THE BIO-HACK LAB, LLC. may reasonably require;
    (e) your access to and use of the Web Site or any part thereof and/or purchase and use of any content, products, or services will not constitute a breach or violation of any other agreement, contract, terms of use, or any law or regulation to which you are subject;
    (f) you will immediately notify THE BIO-HACK LAB, LLC. in the event that you learn or suspect that your registration information, username, or password has been disclosed or otherwise made known to any other person;
    (g) you will promptly report to THE BIO-HACK LAB, LLC. any violation of these Terms of Service by any other user;
    (h) you will not use the Web Site in order to gain competitive intelligence about THE BIO-HACK LAB, LLC., the Web Site, or any product or service offered via the Web Site, or to otherwise compete with THE BIO-HACK LAB, LLC. or its affiliates; and
    (i) if you purport to be the agent of, represent, or otherwise act on behalf of an entity or any other person, that you are in fact an authorized representative of such entity or other person.

 

Prohibited Uses

You are solely responsible for all content or information you publish or display (hereinafter, "post") on the Web Site. You will NOT post on the Web Site any defamatory or illegal material or any material that actually or potentially infringes or violates the intellectual property rights of any person, including, without limitation, the copyright, trademark, patent, trade secret, or other intellectual property rights, or privacy, moral, or publicity rights, of any person.

You will use the Web Site in a manner consistent with any and all applicable laws, regulations, rulings, and orders. By posting information on the Web Site, you warrant and represent that the information is truthful and accurate.

You will not:

  • Post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights or except as otherwise permitted by law.

  • Use the Web Site to interfere, disrupt, or attempt to gain unauthorized access to other accounts on the Web Site or any other computer network.

  • Use the Web Site to post or store viruses, Trojan horses, or any other malicious code or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, system, or telecommunications equipment.

  • Use the Web Site to post or store any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or other fraudulent schemes, or any other form of solicitation.

  • Use the Web Site to engage in any activity that, as determined by THE BIO-HACK LAB, LLC., may intentionally or unintentionally violate these Terms of Service, violate any applicable laws or regulations, or conflict with the spirit or intent of these Terms of Service.

 

Suspension

We may suspend your right to access or use any portion or all of the Services immediately upon notice to you if we determine:
(a) your use of or registration for the Services may subject us, our affiliates, or any third party to liability or may adversely impact the Services or the systems or content of any other THE BIO-HACK LAB, LLC. customer;
(b) you are in breach of this Agreement, including if you are delinquent on your payment obligations for more than 15 days.

If we suspend your right to access or use any portion or all of the Services, you remain responsible for all fees you have incurred through the date of suspension and for any applicable fees for any Services to which you continue to have access.

 

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. THE BIO-HACK LAB, LLC. and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and other terms which might otherwise be implied by statute, common law, or the law of equity.

To the fullest extent permitted by law, THE BIO-HACK LAB, LLC. shall not be liable for any direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance, or failures of this Website or the linked sites and any materials posted thereon.

 

Indemnity

You agree to indemnify, defend, and hold harmless THE BIO-HACK LAB, LLC., its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Let me know if you need any modifications!

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